In order to maintain our strong focus on high-quality resident care Parkview Nursing Centre has a series of committees that help ensure that the views of residents, family and staff are heard and acted upon.

Professional Advisory Board:
Comprised of the facility’s management team, Public Health representatives, a Pharmacy Consultant, the facility Medical Director and Nursing Supervisors, the Board meets to discuss all issues involving the medical and care services for our residents.

Quality Improvement Committee
Our Quality team works together to ensure the highest levels of service.   The team meets regularly to establish our improvement goals and success.

Click Here for a Copy of our Final Continuous Quality Report March 2023

We regularly track Resident and family satisfaction and are proud of our high outcomes.

Family Council:
Our volunteer Family Council consists of family members, former residents’ family members and other volunteers who encourage input into care and services provided to residents. This important group also serves as an advocate for residents – speaking for those who may be unable to speak for themselves.

Residents’ Council:
The Residents’ Council, whose members are all residents, elected by their peers, deal with general issues and, in many cases, make suggestions for improvements. Monthly meetings often include families and friends as guests.  The Residents’ Council also serves as the Welcoming Committee for new residents at Parkview Nursing Centre.

Resident and Family Satisfaction

We strive to ensure the highest level of safety and satisfaction at all times.  If there are any concerns, we encourage everyone to contact us directly so that we can immediately correct or address any areas that need improvement.   The best and fastest way to address a problem is to contact us directly.   But in circumstances where we cannot resolve the issue, the Ministry of Health Complaint number is 1-866-434-0144.  We have steps to address any concern and are hopeful that residents and family contact us directly.